Your information, explained clearly.

Luxury Design & Build is responsible for the personal information described in this notice.

You can contact us at info@ldblondon.co.uk, +44 20 3598 5354, or 96 Mora Road, London, NW2 6TE.

When you send an enquiry, we collect the name, phone number or email address, project type, and message you provide. You may also choose to provide a project location, timing, and current stage.

Our hosting and form providers may also process technical information needed to operate and protect the service, such as IP address, browser information, and server logs.

We use enquiry information to understand your request, contact you, prepare for a possible project, and keep a record of our communication.

Where your enquiry concerns a possible contract, we use the information to take steps at your request before entering into that contract. We also rely on our legitimate interests in responding to genuine business enquiries and protecting the website from misuse.

Website enquiries are submitted through Web3Forms and forwarded to our email. Web3Forms states that its servers are in the United States and that it may retain server logs for a limited period. Our website hosting and email providers may also process information on our behalf.

We do not sell personal information. We may disclose it where required by law or where necessary to establish, exercise, or defend legal claims. Contact us if you would like information about safeguards used for international transfers.

We keep enquiry information only for as long as needed to respond, manage any resulting project, keep necessary business records, and meet legal or accounting obligations. The exact period depends on whether the enquiry leads to work and whether the record is still needed for those purposes.

Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, or transfer, or object to how we use it. We do not use enquiry information for automated decision-making or profiling.

To make a request, email info@ldblondon.co.uk. You can also complain to the Information Commissioner's Office if you are unhappy with how your information is handled.

This website does not currently use analytics or advertising cookies. If that changes, this notice and any required cookie controls will be updated before those tools are enabled.